Shipping

Crawling Death is based in Melbourne, Australia and we ship worldwide.

We ship with DHL E-Commerce

Tracking numbers are emailed to you once the order has been shipped.

Here is the link to DHL E-Commerce tracking page...

https://ecommerceportal.dhl.com/track/

DHL E-Commerce uses local mail delivery services to do the final delivery once it reaches your country. For example, United States orders are delivered by USPS.

USA & Canada:

Flat rate shipping of $10
or Free Shipping for orders over $150

Rest of World:

Weight based shipping starting at $20

UK:

Unfortunately we have been unable to ship to the UK since Brexit.
Hopefully we can find a solution and resume shipping in the future.

How long will my order take to arrive?

If you are in the USA it should take 5-10 days

Note: Please allow more time than the above due to ongoing global shipping delays

Rest of the world should take around 10-20 days.
Note: Please allow more time than the above due to ongoing global shipping delays

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INTERNATIONAL FREIGHT DELAYS

Please note that some deliveries may take longer than usual because of international freight disruptions.

There have been no delays in shipping orders from our warehouse.
However, we've been advised by DHL E-Commerce that some orders are getting delayed due to customs processing and local mail services in destination countries.

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Customs charges, fees, taxes etc...

We can not take any responsibility for customs charges.
Customs Charges are different for every country.
We have no control over customs charging taxes and fees.
Please don't ask us to pay your customs charges.

You as the buyer are responsible for assuring that the product can be lawfully imported to the destination country.

When ordering from Crawling Death, the buyer is the importer of record and must comply with all laws and regulations of the destination country.

Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays with delivery time.

Any other questions?

If you are unsure about any of this stuff, feel free to send us an email customerservice@crawlingdeath.com